The objective of this case study was to address operational inefficiencies, funding volatility, and mission drift by implementing a strategic organisational restructuring that would stabilise operations, enhance impact delivery, and build long-term resilience.
A comprehensive restructuring strategy was executed, including:
30% increase in beneficiaries reached within 12 months with stronger community engagement with a 45% rise in volunteer participation and clearer impact metrics reported quarterly to stakeholders and funders
25% growth in income through diversified funding and reduced operational costs by 18%
Achieved strategic alignment across teams with improved staff retention (+12%) and Board confidence strengthened through robust governance reporting
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